Fiber Change Management/Network Operations Analyst - FL, NY, MA, NJ, NY

Doral, FL

Posted: 02/13/2023 Job Number: 16051817 Pay Rate: $35-40/hr

Job Description

TekCom Resources is looking for a Fiber Change Management/Network Operations Analyst in Doral, FL. Will also consider candidates that live in Miami, FL, Rochester, NY, Melville, NY, Edison, NJ or Westborough, MA. This is a 6+ month contract role with a hybrid schedule- 3 days in office, 2 remote.

We are looking for 1st, 2nd and 3rd shifts to include either a Saturday or Sunday.

Coordinate and manage maintenance events within the company s fiber network such that we minimize disruption to our customer base, and ensure that each affected customer s service is restored in a timely manner.

Job Duties:
  • CM Support Line - for logging maintenance progress in the field
  • Not field based but remote troubleshooting to support calls from technicians in the field
  • Diagnose, troubleshoot and clear alarms as reported by our NMS events logs, as a result of change management activity
  • Serve as the primary point of contact for all change management SA inquiries
  • Various record validation projects

Background Our Client is Seeking:
  • 2-4 years of related service provider experience
  • 3+ years of telecom experience
  • OSP Insight and Netcracker, NOC or Ops experience is a need in this role
  • Knowledge of Cisco routers and switches, Cisco ONSLucent DMXJuniper MX and EX series
  • Familiarity with MRV and experience with BGP, IPv6 an/or JUNOS a plus
  • Solid experience with standard MS Office Product Set
  • NMS alarm monitoring
  • Working Knowledge within a Circuit Inventory System- IE
  • Knowledge of Nortel 6500/5200Lambda Unite, Infinera
  • Hands on experience and working knowledge within the following areas: SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber services and OTDR testing
  • Good judgment, concentration and decision-making skills
  • Display good customer service techniques with a strong commitment to customer care
  • Extreme attention to detail

Key Terms:
Change Management, Fiber Network, Fiber Broadband, OSP Insight, Netcracker, NOC, Cisco routers and switches, SONET, IP protocols and routing, Layer 2 switching, WDM, Dark Fiber, OTDR Testing, Florida Jobs, Change Management Jobs, #tekcomjobs

Employees (and their families) have a choice of plans to purchase and enroll, including medical/vision, minimum essential coverage and/or dental. Employees can enroll in our company s 401k plan after meeting the enrollment criteria.

What We Do:
TekCom Resources is a full-service national recruiting firm specializing in providing telecommunications and network infrastructure contractors, employees and project services to businesses.
Our specialization includes telecom network & infrastructure staffing deployments including planning, analysis, design, implementation, operations and maintenance.

Technologies We support:
Wireless: 4G, 5G, LTE, iDAS/oDAS, Small Cell, VoLTE, IOT, Microwave, NOC, BTS (Base stations)
Wireline: Broadband, Fiber, Outside Plant (OSP), CATV, switching (MSC, CO), transport and provisioning

About Us:
Formed by industry veterans in 2005, TekCom Resources is a full-service national recruiting firm specializing in telecommunications and network infrastructure contracting and recruiting.

TekCom Resources, Inc. Has extensive experience supporting clients in building successful teams for high-profile projects with tight timelines and budgets. Our vast network of industry contacts allows us to find the best talent. Along with our recruiting experience, our staff takes a hands-on approach in assisting hiring managers to achieve their goals and objectives.

As technical staffing experts, we are passionate and driven to provide top-notch talent to help our clients achieve their goals. We are also committed to assisting job seekers in finding the job and career path they have always wanted.

TekCom Resources, Inc. Is a WBENC Certified Women s Business Enterprise.

TekCom Resources, Inc. Is proud to be an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. In keeping with this commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact: USAllRecruiters@TekComResources.Com. We are compliant with the Fair Chance Ordinance as applicable and will consider all qualified applications for employment.
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